For older apps that haven’t been updated with a software option, you can long-press on the Recent apps key to expose the menu.It’s usually an icon of three dots - you may have to swipe to reveal it. Most developers have updated their apps to include a menu option as a software button.The key to the left of the Home button is now Recent apps, in line with the rest of the Android world. If you’re upgrading from another Samsung device to the Note 4, you might be annoyed by the lack of a Menu key. If the issue persists, contact your retailer, carrier, or Samsung and arrange a return and replacement.Make sure you have all your data backed up, and then go to Settings > Backup and reset > Factory data reset > Reset device > Erase everything. If the reboots stop, back up the data from the card on your computer, re-insert the card in your Note 4, and try reformatting it on via Settings > Storage > Format SD card. If you’re using a Micro SD card in your Note 4, remove the card from your phone and test to see if the random reboots still occur.The phone will simply restart itself at random intervals with no obvious cause. Alternately, you can factory reset your phone and selectively re-install apps until you find the culprit.Ī few people have encountered a random reboot issue with their Note 4 handset. You could check your apps one-by-one - start with wearable apps and anything that accesses the notifications.
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